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HDI Service & Support World
May 3-7, 2026
Caesars PalaceLas Vegas, NV
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2026 Speakers

Take a look at all of the expert speakers from HDI Service & Support World 2026.

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All Sessions Speakers
A
Kathleen Armour Spitzer
Executive Director of IT Customer Engagement, Vanderbilt University Information Technology
Micah Armstrong
IT Manager, UT Dallas - Office of Information Technology
B
Mark Basham
Co-founder & Director, hitglobal.services
Matt Beran
IT Industry Analyst, InvGate
Darrell Bond
HDI Business Associate and Founer, RADAR Solutions Group
Nate Brown
Sr. Analyst, CX Adoption & Organizational Enablement, Metric Sherpa
Ray Brown
Technology Asset Manager, Power Design
Rae Ann Bruno
President, Business Solutions Training, Inc.
Liz Bunger
Knowledge Manager, Customer Support, Vertex, Inc
C
Sarah Caminiti
Head of Business Transformation, Support Ninja
Randy Celaya
Support Consultant, Educator and Executive Development Coach, TASC Training and Development
Jeri Cinnamon
Quality & Training Manger, Customer Support, Vertex Inc.
Mary Cook
Customer Experience Transformation Executive, Slalom
Denaye Cunningham
IT Business Analyst, Giant Eagle
D
Matthew Davis
Solutions Architect Director, SAIC
Sadie DePeter
Help Desk Assistant Manager, University of Florida
Adrienne DuBrul
VP, TFS,Ltd.
E
Hannah Elliott
Manager of the Service Desk
Wesley Eugene
SVP North America
F
Angela Fawver
Assistant Vice President, Technology Support Services, BlueCross BlueShield of South Carolina
G
Thomas Gartner
Senior Manager, Technology Experience, Power Design Inc
Chris Gillis
Director, Service Desk, University of Notre Dame
Andrew Graf
CPO, TeamDynamix, TeamDynamix
Daniel Guinto
US Service Desk, Sr. Manager, CIBC US
H
Michael Hanson
VP, Support Operations, Velera