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HDI Service & Support World
May 3-7, 2026
Caesars PalaceLas Vegas, NV
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2026 Speakers

Take a look at all of the expert speakers from HDI Service & Support World 2026.

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All Sessions Speakers
A
Kathleen Armour Spitzer
Executive Director of IT Customer Engagement, Vanderbilt University Information Technology
Micah Armstrong
IT Manager, UT Dallas - Office of Information Technology
B
Annie Bartolomeo
Senior Manager, Continuous Process Improvement, Vertex Inc.
Matt Beran
IT Industry Analyst, InvGate
Darrell Bond
HDI Business Associate and Founer, RADAR Solutions Group
Nate Brown
Sr. Analyst, CX Adoption & Organizational Enablement, Metric Sherpa
Ray Brown
Technology Asset Manager, Power Design
Rae Ann Bruno
President, Business Solutions Training, Inc.
C
Sarah Caminiti
Head of Business Transformation, Support Ninja
Randy Celaya
Support Consultant, Educator and Executive Development Coach, TASC Training and Development
Jeri Cinnamon
Quality & Training Manger, Customer Support, Vertex Inc.
Mary Cook
Customer Experience Transformation Executive, Slalom
Denaye Cunningham
IT Business Analyst, Giant Eagle
D
Matthew Davis
Solutions Architect Director, SAIC
Sadie DePeter
Help Desk Specialist, University of Florida
Adrienne DuBrul
VP, TFS,Ltd.
G
Thomas Gartner
Senior Manager, Technology Experience, Power Design Inc
Chris Gillis
Director, Service Desk, University of Notre Dame
Daniel Guinto
US Service Desk, Sr. Manager, CIBC US
H
Michael Hanson
VP, Support Operations, Velera
Eleonor Harutyunyan
Founder, AI Interview Me
Emily Healy
IT Retail Services Support Manager, Kwik Trip Inc.
J
Jeff Jensen
Founder and Principal, I Train IT Leaders LLC
K
Shawn Kanungo
Disruption Strategist
Quinn Karley
Founder, Mountain Rise Partners