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HDI Service & Support World
May 3-7, 2026
Caesars PalaceLas Vegas, NV
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2026 Speakers

Take a look at all of the expert speakers from HDI Service & Support World 2026.

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All Sessions Speakers
A
Kathleen Armour Spitzer
Executive Director of IT Customer Engagement, Vanderbilt University Information Technology
Micah Armstrong
IT Manager, UT Dallas - Office of Information Technology
B
Tom Bachant
Co-Founder & CEO, Unthread
Mark Basham
Co-founder & Director, hitglobal.services
Flavia Batista
AIOps Practice Leader and Head of Delivery, e-Core
Matt Beran
Sr. Product Specialist, InvGate
Darrell Bond
HDI Business Associate and Founer, RADAR Solutions Group
Nate Brown
Sr. Analyst, CX Adoption & Organizational Enablement, Metric Sherpa
Ray Brown
Technology Asset Manager, Power Design
Rae Ann Bruno
President, Business Solutions Training, Inc.
Liz Bunger
Knowledge Manager, Customer Support, Vertex, Inc
C
Sarah Caminiti
Head of Business Transformation, Support Ninja
Fernando Campos
Sr. Atlassian Consultant, Team Lead, Nimble Evolution
Randy Celaya
Support Consultant, Educator and Executive Development Coach, TASC Training and Development
Jeri Cinnamon
Quality & Training Manger, Customer Support, Vertex Inc.
Peter Clark
Director of Network Operations, Acuren
Guy Cohen
Product Manager, Harmony
Mary Cook
Customer Experience Transformation Executive, Slalom
Denaye Cunningham
IT Business Analyst, Giant Eagle
D
Matthew Davis
Solutions Architect Director, SAIC
Sadie DePeter
Help Desk Assistant Manager, University of Florida
Adrienne DuBrul
VP, TFS,Ltd.
Michael Durrant
Principal Solutions Engineer, Oomnitza
E
Hannah Elliott
Manager of the Service Desk
Wesley Eugene
SVP North America