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Session 102: The Secrets to Effective Onboarding: Helping Analysts Thrive

Jeff Toister  (President, Toister Performance Solutions, Inc.)

Location: TBD

Date: Wednesday, August 5

Time: 10:15 am - 11:15 am

Pass Type: Premium Package, Standard Package - Get your pass now!

Track: Maximizing Performance

Vault Recording: TBD

Audience Level: All

You've gone to great lengths to hire the right people. Now the challenge is getting new analysts to bring their best selves to work every day while still fitting in with your team's unique culture. In this session, Jeff Toister will walk you through five distinct stages of employee onboarding and show you how to help new hires thrive from day one. You'll discover why the first day of work is so critical, and how to create a positive first impression. And you'll learn how to describe your service desk culture in clear, actionable terms so you can effectively share it with your new analysts.