Pre-9: Two-day Workshop: Succeeding with Metrics

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Pre-9: Two-day Workshop: Succeeding with Metrics

Jeffrey Rumburg (Managing Partner, MetricNet, LLC)

Location: TBD

Date: Tuesday, August 4

Time: 8:30 am - 3:30 pm

Track: 2-Day Preconference Training

Vault Recording: TBD

This interactive, consultative workshop – facilitated by industry expert Jeff Rumburg – will provide a comprehensive overview of best practices in performance measurement and management for IT Service and Support.