Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Pre-5: HDI Support Center Team Lead

Deborah Monroe (CEO, Ignite Achievements Int'l)

Date: Tuesday, April 9

Time: 8:30am - 3:30pm

Pass Type: Conference Workshop - Get your pass now!

Track: 2-Day Preconference Training

Vault Recording: TBD

This certification verifies that support professionals in a team lead or supervisor role possess the fundamental leadership skills necessary to provide operational support to the organization and the coaching skills necessary to promote staff development.