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Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Thomas WilkIT ManagerCarnegie Mellon University

Tom Wilk has worked in the service and support industry for more than 20 years, both in technical and leadership positions. His journey has taken him to Fortune 100 companies, higher educational institutions, contracting organizations, government agencies. and nonprofits. No matter the sector, market, or role, Tom looks forward to helping people make their experience a great one.