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Jill WeberService Desk SpecialistNorthwestern Mutual

Jill has worked for Northwestern Mutual since 2018 as a Lead Technician of the Technology Service Center on the Technology Customer Success organization. She is in charge of running two separate walk up services centers and has been in the IT service and support industry for over 20 years. HDI is now stranger to her, she has been the VP of Programs for the Brew City local HDI chapter for over 15 years and has facilitated several panels at HDI conferences in the past.