Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Zachary KochManager, Service Deskvcpi

Zachary Koch is the service desk manager at VCPI. He's been in IT support for 17 years, having started his career in IT while serving in the US Marine Corps. He now leads a dynamic team of 90 service and support professionals. Zak received his BBA in information systems management from Campbell University, and he holds multiple certifications from Microsoft, HDI, and ITIL. Zak enjoys sharing his experiences and insight through his membership on several college advisory boards, participation in panel discussions, and volunteering for community events.