Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Jon GriffeyAssociate Director, Service DeskTexas A&M University

Jon Griffey is a Texas A&M alumnus who now serves as an associate director with the University's Division of Information Technology. With over 17 years of IT experience, Jon is responsible for the University's service desk operations, which include the Division of IT's Service Management Office and computer support services, as well as the University's IT Help Desk and Software Center. Jon is certified in KCS Foundations and holds his HDI Support Center Director certificate.

Presenting: