HDI 2018 Schedule Builder

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Solutions Spotlight: Open Teams: The Future of Service (Atlassian)

Location: Solutions Spotlight Stage

Date: Thursday, April 12

Time: 3:00pm - 3:20pm

Pass Type: Conference and Expo Package - Get your pass now!

Track: Solution Spotlight

Vault Recording: TBD

Today, IT services are more complicated than ever. With the rise of micro services, continuous deployment, and experimentation, systems have a lot more teams and moving parts. However, many teams that run the services are still stuck in silos, creating miscommunication and delays. IT services of the future thrive in open organisations that share processes, tools, and objectives. With development, operations, and customer service teams working together, services deploy faster and run smoother.
In this session, I'll walk through a real-life incident at Atlassian to explain how to break down organisational silos and start running IT services of the future. (Atlassian)