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May 3-7, 2026
Caesars PalaceLas Vegas, NV

2026 Schedule

Session 206: Ask Me Anything!

Date: Wednesday, May 6
Time: 11:00 am - 11:30 am
Pass Type: Core Pass, Premier Pass, Premium Learning Pass - Get your pass now!
Track: Achieving IT Service & Management Excellence
Session Type: Lightning Talks
Vault Recording: TBD

Have a challenge you’re navigating? A strategy you’re unsure about? A trend you’re trying to make sense of? This is your opportunity to get unfiltered, real-time insight from seasoned Service & Support World professionals who have been in your shoes.

In this interactive “Ask Me Anything” session, there’s no slide deck and no scripted presentation, just candid conversation and practical guidance. Bring your toughest questions on service management, support operations, leadership, metrics, AI, automation, experience management, or emerging industry trends. Our expert hosts will share proven strategies, lessons learned, and actionable advice drawn from years of hands-on experience.

Whether you're looking for tactical solutions, strategic direction, or validation of your next big move, this session is designed to give you clarity, confidence, and ideas you can apply immediately.

Come curious. Leave equipped.