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May 3-7, 2026
Caesars PalaceLas Vegas, NV

2026 Schedule

Session 205: Beyond Technical: The Skills That Will Define Careers in the AI Era

Jamie Schroder  (Director, Global Training Delivery, ServiceNow)
Location: Octavius 13/14
Date: Wednesday, May 6
Time: 11:00 am - 12:00 pm
Pass Type: Core Pass, Premier Pass, Premium Learning Pass, Wednesday Discovery Pass - Get your pass now!
Session Type: Session
Vault Recording: TBD

AI isn't replacing technology professionals—but it is redefining what makes them valuable. As AI handles more technical execution, the professionals who thrive will be those who think critically, understand systems holistically, and articulate business value. This session explores the capability shift happening across the ecosystem and what organizations must do now to prepare their teams.


Attendees will leave with a framework for identifying which skills AI amplifies versus replaces, concrete examples of critical thinking and systems thinking in practice, and actionable strategies for developing these capabilities in early-career professionals. Whether you're leading talent development, managing platform teams, or planning your career trajectory, you'll gain a practical roadmap for staying valuable in an AI-augmented world