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May 3-7, 2026
Caesars PalaceLas Vegas, NV

2026 Schedule

Case Study Spotlight Presented by Sysaid:Top 5 Lessons Learned From 1,000+ Organizations Using Agentic ITSM

Julie Morris  (Account Executive, SysAid)
Peter Clark  (Director of Network Operations, Acuren)
Location: Octavius 4
Date: Wednesday, May 6
Time: 2:15 pm - 3:00 pm
Pass Type: Core Pass, Premium Learning Pass, Wednesday Discovery Pass - Get your pass now!
Session Type: Sponsored Session
Vault Recording: TBD

Join SysAid and Acuren for a joint session with a real-world perspective that combines platform insights with frontline experience, covering the Top 5 lessons learned from adopting Agentic ITSM.

Walk away with practical, proven strategies to successfully implement AI agents in ITSM and drive measurable impact.