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May 3-7, 2026
Caesars PalaceLas Vegas, NV

2026 Speakers

Chris WardDirector of TrainingPassionIT Group

Chris is a globally acclaimed trainer and ITIL Ambassador who has presented at conferences such as Cisco's Networkers, ATSD, E-Learning, SpiceWorld, and PMI's Higher Education conferences. As an ITIL Master, ITIL Ambassador and member of the ITIL Advisory Committee, he helped develop the latest version of ITIL.

As PassionIT Group’s Director of Training, Chris Ward brings a diverse background of IT and Project Management work for over 30 years. From broadcasting operations to training development, Chris has participated in million-dollar projects to small installs at a local health care provider. He has held numerous CompTIA, Microsoft and Cisco certifications in the past and currently holds the ITIL 4 Master, ITIL-Expert (v3), PMP, PMI-ACP, PRINCE2 Practitioner, CRISC, CISA, AAIA, PSM, and DevOps. His passion is to help people learn, to have "light bulb moments", and to continue their careers in IT Service Management, Digital Product and Service Management and Project Management. From development to delivery, Chris has worked with some of the top eLearning companies in the world as well as Cisco and VMWare.

Presenting: