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May 3-7, 2026
Caesars PalaceLas Vegas, NV

2026 Schedule

Session 705: From Good to Great: Behaviors That Define Transformational Leadership

N.J. Robinson  (President, Hi-Tech Leadership)
Location: Octavius 13/14
Date: Thursday, May 7
Time: 11:45 am - 12:15 pm
Pass Type: Core Pass, Premier Pass, Premium Learning Pass - Get your pass now!
Track: Leading World Class Service & Support Teams, Achieving IT Service & Management Excellence
Session Type: Lightning Talks
Vault Recording: TBD
Audience Level: All

Good leadership is not enough in today's rapidly evolving business landscape—organizations need transformational leaders who can drive change and foster top-tier talent. This presentation introduces a powerful framework of seven essential behaviors that define high-impact leadership. Tailored for new, emerging, and seasoned leaders alike, it focuses on seven transformative behaviors that can be applied immediately to build stronger, more cohesive teams. Attendees will walk away inspired and equipped with practical tools to enhance their leadership effectiveness, regardless of their position within the organizational hierarchy.

Takeaway

• Learn to Multiply Influence and foster a cascading culture of empowerment.
• Implement actionable frameworks for Professional Development that build high-performing teams.
• Enhance credibility by Modeling Leadership Behaviors to inspire trust.
• Apply proven methods to Empower Teams, driving autonomy and accountability.
• Cultivate a mindset of continuous improvement in a fast-paced tech environment.
• Utilize tools to Inspire and Motivate Teams, igniting passion and innovation