2026 Schedule

The ITIL 4 Foundation training introduces the essentials of IT service management by building on established ITIL practices and adapting them to the digital era. Learners explore service delivery models that support business goals and see how guiding principles connect with practices to create value. The ITIL 4 service value system provides a clear view of how activities link together to deliver consistent results. Real-world case studies and interactive exercises ensure participants are prepared for both certification and workplace application.