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HDI Service & Support World
May 3-7, 2026
Caesars PalaceLas Vegas, NV
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2026 Schedule

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Pre-02: HDI Support Center Manager

Doug Tedder  (Owner and Principal Consultant, Tedder Consulting LLC)
Date: Sunday, May 3
Time: 8:30 am - 5:00 pm
Pass Type: Pre-Conference Training, Premium Learning Pass - Get your pass now!
Session Type: Training
Vault Recording: TBD
Doug Tedder

A support center thrives when guided by a clear strategy and capable leadership. Through support center manager training, participants learn how to improve service delivery, refine operational practices, and lead high-performing teams. Suitable for both new and experienced leaders, this training provides practical insights that strengthen performance and customer satisfaction. With structured learning, managers develop the expertise to navigate daily challenges while delivering lasting value to their organizations.