Support World Live is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Don VarelaResource ManagerNavy Federal Credit Union

20 years in financial services. Served in leadership capacities in IT, marketing, PR, lending, and customer service, with deep exposure in digital, strategic management, and team development. Served in 13 different roles within the organization spanning services in retail banking, training, collections, corporate communications, technical support, and mortgage lending. Currently is one of the resource managers of the credit union's IT Service Desk, supporting over 20,000 employees worldwide.