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SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Lionel Clark is Assistant Director for Information Services and Technology at Emory Healthcare. He has over 30 years of IT experience and has been at Emory Healthcare in various levels of IT for the past 22 years. He provides oversight for the Field Services, Specialty Desktop, Desktop Operations, Warehousing and Service Management teams. He has implemented and provided input for many innovative ideas and KPIs to gain efficiencies, and to identify opportunities for performance and service delivery improvements. Lionel holds ITIL Foundation v3, Knowledge Centered Support and Support Center Manager certifications and is a member of the HDI Atlanta Community.
