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Elisabeth ZornesChief Customer OfficerZendesk, Inc.

Ms. Zornes has served as Zendesk's Chief Customer Officer since February 2019. She represents the collective voice of Zendesk’s customers and leads the teams responsible for helping customers onboard and maximize the benefits of the company’s growing product portfolio. She brings 20 years of experience as a leader in customer support, operations and services, most recently leading global customer support for Microsoft Office consumers, enterprise customers, and partners. Ms. Zornes holds a masters degree in science and a minor in computer science from the University of Erlangen-Nuremberg, Germany and extended executive education at the Harvard Business School and INSEAD for international business and global management and MIT's Executive MBA program at the Sloan School of Management.