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SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Mike Weber, Senior Manager Member Support, National Information Solutions Cooperative (NISC)
Mike Weber, senior manager of member support at National Information Solutions Cooperative (NISC), leads a customer support center of 200 professionals that provide customer care for enterprise software solutions. NISC support centers had the good fortunate of earning an HDI CSAT Elite Top 50 award, which recognized top-ranked support centers in customer satisfaction, for five years in a row.
