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SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
James Vernon , Global VP, IT Professional Services, StarTek
Jamie Vernon has held a variety of IT roles over the last 20 years, including end user support, database administration, infrastructure, application development, and project management across in healthcare, telecommunications, mining, and energy. At STARTEK, Jamie has been tasked with helping customers adopt advanced technology in their pursuit of strategic improvement of their customer care; his leadership has resulted in 14 straight quarters of 99.999% IT service uptime, along with responsibility for initiatives related to chatbots, robotic process automation, omnichannel, workforce management, and more.
