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James Vernon Global VP, IT Professional ServicesStarTek

Jamie Vernon has held a variety of IT roles over the last 20 years, including end user support, database administration, infrastructure, application development, and project management across in healthcare, telecommunications, mining, and energy. At STARTEK, Jamie has been tasked with helping customers adopt advanced technology in their pursuit of strategic improvement of their customer care; his leadership has resulted in 14 straight quarters of 99.999% IT service uptime, along with responsibility for initiatives related to chatbots, robotic process automation, omnichannel, workforce management, and more.