This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Mark Kimionakis, Director, Desktop Services, IT Help Center, Boston University
Mark Kimionakis is the director of the Desktop Services team within BU's IT Help Center, which has both a field support team and an engineering branch. His team consists of 35 staff and supports more than 90 departments and schools within BU. Desktop Services is also responsible for many of the university's shared services, such as the desktop asset management system, the endpoint device security system, imaging, and virtual desktops. Mark also acts as the service owner for multiple service components in BU’s IT service catalog.
