This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Roman Jouravlev an ITIL 4 lead architect responsible for ITIL continual development. After working for more than 15 years in ITSM, mostly in Russia, as a trainer, consultant, quality manager and – many years ago – service desk manager, he joined AXELOS in 2016 as an ITSM Portfolio Development Manager. Before ITIL 4, Roman has authored and translated several books and many articles on IT management.
