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SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Chris is the Founder of Evolving Management, where he provides resources to help leaders and organizations evolve their effectiveness to better thrive in today’s hyper-competitive market, leaping to new levels of success. In 15+ years of developing and leading teams across various industries, from retail, car rental, and customer support, he’s learned many lessons. The biggest lesson is that all leaders should continue to evolve their approach and management style. The more one continues to evolve how they manage their career, team, or organization, the harder it is for the competition to replicate what’s done well, creating both a moving target and competitive advantage. He’s also passionate about sharing his experiences and lessons learned throughout his career with developing unique, game-changing cultures that focused on driving continuous improvement that enhanced both the employee and customer experience. In 2018, Chris was recognized as an ICMI Mover & Shaker in the category of Workforce Manager. In 2019, he also started supporting the ICMI community as a “Featured Contributor” sharing content and resources. For more information, connect with Chris on LinkedIn and Twitter, or by visiting his website, Evolving Management.
