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Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Gina Gibson Managing Director Gibson Group

Gina lives to challenge you to think outside the box to grow your business! As Managing Director of Gibson Group, with over 20+ years experience and certifications including PMP and ACSM, she is frequently called upon by customers ranging from the Fortune 5 to Private companies. No matter where you are in your Agile/DevOps/ITIL adoption, Gina has helped coach leadership and teams through transformational changes. With an inspired vision of leadership, one of her core skills being team development, she is highly collaborative and consistently recognized by internal and external business partners as the driving force behind building relationships that promote success. Gina can launch your business to the pinnacle of performance with an exceptional customer experience!
“Trusted Force in the Contact Center Industry” Tracy Matheson – Senior Director of Customer Relations