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SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Krista Ciccozzi has been a support industry professional for almost 30 years, working in large technical support organizations and smaller IT departments. Regardless of the size, Krista understands the importance of the employees doing the work and the importance of good leadership. Krista received her BA in organizational communications and a certificate in business leadership from Marylhurst University, and her leadership certificate from Dale Carnegie. She is a certified LEAN Six Sigma Green Belt and is past-president of the HDI Atlanta local chapter.
