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Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Jessica AlfaroSenior ManagerAcuity, Inc.

Jessica Alfaro is a senior manager at Acuity Inc., a management and technology consulting firm serving the public sector. She has over 15 years of experience providing consulting services in IT service management, IT asset management, and enterprise management principles. She helps clients capitalize on their service management investments, and provides the vision and strategy supporting multiple process automation efforts using best-in-class tools.