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Support Center - Going Beyond IT

Brian Grinstead (Support and Systems Management Coordinator, Indian Prairie School District 204)

Date: Wednesday, April 10

Time: 2:30pm - 2:50pm

Pass Type: Conference and Expo Package, Executive Connections, Expo Only Pass - Get your pass now!

Track: Solution Spotlight Sessions

Vault Recording: TBD

Create enough reasons to go back, and your employees will flock to the service desk. This is what we learnt, with the implementation of an ITSM tool, that supported all our non-IT employees without a fault!