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SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
If you're like many senior IT leaders, you've come up through the ranks of IT. At every level, the vantage point and the associated thinking is increasingly abstract and more strategic. The mindset and skills that got you to this level aren't what you need to be successful in it.
Using IT Change Management as a backdrop, former CIO and IT Service Management author and international speaker Greg Sanker gives executive insights from the vantage point of tactical, operational, strategic and executive viewpoints. He offers practical been-there-done-that advice on providing the right leadership and strategic vision for effective IT operations.
