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Session 105: We've Been Hacked: Why Security Needs All Hands on Deck

Phyllis Drucker (Senior Consultant, Linium)

Date: Wednesday, April 10

Time: 10:15am - 11:15am

Pass Type: Conference and Expo Package, Executive Connections - Get your pass now!

Track: Service Excellence

Format: Session

Vault Recording: TBD

Audience Level: All

Is your organization's security operations (SecOps) team working tightly with other IT teams to ensure the enterprise is secure? Who in IT is accountable, and why? From the service desk to technical and application management, how does vulnerability management and security incident management affect the IT world?

SecOps is needed now more than ever. As the number of breaches and vulnerabilities grow, organizations are still struggling to understand and document their infrastructures and identify their risks. This session will provide a deep dive into the key elements of ITSM that are critical to success with SecOps. Attendees will walk away with:

  • An operational readiness checklist
  • Playbooks for security incident management
  • An understanding of the roles and responsibilities of security management
  • Techniques for bringing SecOps to the front lines of support