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SupportWorld Live 2020 Schedule Builder
Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Pre-5: Two-day Workshop: HDI Support Center Team Lead
Rae Ann Bruno (President, Business Solutions Training, INc.)
Location: TBD
Date: Monday, August 3
Time: 8:30 am - 5:00 pm
Track:
2-Day Preconference Training
Vault Recording: TBD
This certification verifies that support professionals in a team lead or supervisor role possess the fundamental leadership skills necessary to provide operational support to the organization and the coaching skills necessary to promote staff development.
