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Pre-4: KCS Principles

Julie Mohr (Author and Speaker, JulieLMohr.com)

Location: Wekiwa 7/8

Date: Tuesday, April 9

Time: 8:30am - 3:30pm

Pass Type: Conference Workshop - Get your pass now!

Track: 3-Day Preconference Training

Vault Recording: TBD

This certification is for those individuals who want to demonstrate that they understand Knowledge-Centered Service (KCSSM) practices and how they provide value. This certification ensures a consistent understanding of the KCS methodology for everyone in the organization.