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Pre-3: Three-day Workshop: HDI Desktop Support Manager

Deborah Monroe  (President , Ignite Achievements Intl.)

Location: TBD

Date: Tuesday, August 4

Time: 8:30 am - 3:30 pm

Track: 3-Day Preconference Training

Vault Recording: TBD

This certification verifies that the desktop support manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.