Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Pre-3: HDI Desktop Support Manager

Rae Ann Bruno (President, Business Solutions Training)

Location: Wekiwa 9

Date: Sunday, April 7

Time: 8:30am - 5:00pm

Pass Type: Conference Workshop - Get your pass now!

Track: 3-Day Preconference Training

Vault Recording: TBD

This certification verifies that the desktop support manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.