Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.
Amy Eisenberg (Moderator)
Location: TBD
Date: Tuesday, August 4
Time: 9:00 am - 3:30 pm
Pass Type: Premium Package - Get your pass now!
Track: 1-Day Preconference Workshop
Vault Recording: TBD
“No two minds ever come together without thereby creating a third, invisible intangible force, which may be likened to a third mind.”
⎯ Napoleon Hill, Think and Grow Rich (1937)
Are you a technical support or service management leader in the healthcare industry who’s looking for a unique opportunity to network, share, and learn from the experience of other healthcare leaders who share your same pain points and challenges? MasterMinds is a place for professionals in hospitals, clinics, and healthcare systems of all sizes (public, private, nonprofit, university-supported) to bring their unique challenges, collaborate on innovative solutions, and gain long-term benefits from a new group of peers in the industry. MasterMinds will help you develop new skills to bring back to your workplace and put into immediate use. Take a deep dive into topics and issues like (but not limited to):
• The strategic value of the service desk in healthcare systems
• Data and analytics tools for strategic decision making
• Best practices in service portal design
• The challenges of change management in a fast-paced patient care environment
• Best practices for implementing or upgrading an EMR/EHR
Experience an open forum where you’ll receive individualized advice, hear diverse perspectives, and build connections, relationships, and skills that will endure.