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Mitigating Data Breaches by Securing the Credentials Used by the Service Desk

Bryan Hood (Director of Solutions Engineering)

Date: Wednesday, April 10

Time: 2:00pm - 2:20pm

Pass Type: Conference and Expo Package, Executive Connections, Expo Only Pass - Get your pass now!

Track: Solution Spotlight Sessions

Vault Recording: TBD

As trusted members of your organization, your service desk technicians are required to use privileged credentials to resolve support issues. However, access to these credentials is often granted in uncontrollable and untraceable ways, making your organization more vulnerable to cyberattacks. If privileged credentials are stolen, cybercriminals can move laterally across your network, expanding the damage beyond the initial breach. Attend this session to learn about steps you can take to secure the privileged credentials used by your service desk, while still allowing your technicians to have the access they need, when they need it to maintain productivity.