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Breakfast Briefing: 5 Lessons on How to Operationalize Empathy into your Business

Megan Trotter (Director, Social Impact, Zendesk)

Location: Panzacola H1/2

Date: Wednesday, April 10

Time: 7:30am - 8:15am

Pass Type: Conference and Expo Package, Executive Connections - Get your pass now!

Track: Breakfast Briefing

Format: Breakfast Briefing

Vault Recording: TBD

In this session, Tiffany will show you how to successfully operationalize empathy in your business, especially across your customer-facing teams. She will underscore why genuine CSR strategies must be authentically baked into a company’s business model to tackle tangible, thorny issues. And with 70% of Americans believing that a company has an obligation to improve issues that may not be relevant to everyday business, why it's a damn good business strategy.