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JP PetersAssociate Director, Support ServicesUniversity of Central Florida

JP Peters has over 20 years of experience delivering IT services to students, faculty, and staff in higher education. He currently serves as the associate director of Support Services at the University of Central Florida, where he oversees endpoint services and support (including endpoint engineering, desktop support, and the service desk) within the central enterprise IT organization. JP is a certified HDI Support Center Director who holds additional certifications in ITIL and COBIT.

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