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Browse, filter, and select your list of sessions and activities. You can plan your schedule in advance and access it before and during the show via export or the conference app. This tool is provided for your convenience and does not guarantee admission to the sessions you select. Adding a session to your schedule does not register you for any preconference training or workshops.

Michael CrockerIT Manager, KnowledgeTexas A&M University

Michael Crocker is an IT manager with Texas A&M's Division of Information Technology, where he is responsible for the service desk's knowledge management and documentation processes. He's been in the IT industry since 1998 and has experience in IT operations, customer support, and process development. Michael is certified in KCS Principles and holds his HDI Support Center Team Lead certification.