HDI 2018 Schedule Builder

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Solutions Spotlight: Treat Your Employees Like Your Best Customers (Samanage)

Location: Solutions Spotlight Stage

Date: Thursday, April 12

Time: 2:30pm - 2:50pm

Pass Type: Conference and Expo Package - Get your pass now!

Track: Solution Spotlight

Vault Recording: TBD

The terms enterprise service management have been around for a few years, but what we’ve realize is “enterprise” doesn’t take the individual employees into consideration. IT service management was never designed for the customer, it was a means to make the IT department more successful. Imagine if you could eliminate the silos and increase collaboration across the organization from one service provider to the next.

In this spotlight session with Joseph Brown from Samanage, you’ll see why it’s time to create effortless support and services under one platform, and gain a better understanding of how you can address employee’s needs in a faster, more personalized manner. (Samanage)