HDI 2018 Schedule Builder

View, browse and filter the list of sessions by pass type, track,customer volume and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the HDI 2018 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.

Session 201: Crowdsourcing: A Collaboration of Desktop Support Questions and Answers (Two Hour Session)

Rae Ann Bruno (President , Business Solutions Training, Inc)

Location: Room 320

Date: Wednesday, April 11

Time: 11:30am - 12:30pm

Pass Type: Conference Workshop, Conference and Expo Package, Executive Connections - Get your pass now!

Track: Evolving Desktop Support

Experience Level: Intermediate

Organization Maturity: Evolving/Proactive

Vault Recording: TBD

Audience Level: Intermediate

This interactive, crowdsourced, collaborative session will bring together desktop support leaders in search of answers and solutions to all their pressing issues and questions. Facilitated by desktop support leaders, this session will focus on three key topics: people, process, and technology. Come prepared with your issues and solutions and get ready to explore and discuss strategies with your peers!