HDI 2018 Schedule Builder

View, browse and filter the list of sessions by pass type, track,customer volume and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the HDI 2018 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.

Pre 2a: HDI Support Center Manager

Virginia Scuderi (Principal , Competitive Advantage)

Location: Room 111

Date: Sunday, April 8

Time: 8:00am - 3:30pm

Pass Type: Conference Workshop - Get your pass now!

Track: Three Day Workshop

Vault Recording: TBD

This certification verifies that the support center manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.