HDI 2018 Schedule Builder

View, browse and filter the list of sessions by pass type, track,customer volume and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the HDI 2018 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.

Pre 14: MasterMinds: Problem-Solving Through Peer Collaboration

Gregg Gregory (CEO , Teams Rock)

Roy Atkinson (Senior Writer/Analyst , HDI)

Location: Room 320

Date: Tuesday, April 10

Time: 9:00am - 3:30pm

Pass Type: Conference Workshop - Get your pass now!

Track: One Day Workshop

Vault Recording: TBD

MasterMind: "Coordination of knowledge and effort, in a spirit of harmony, between two or more people, for the attainment of a definite purpose." – Napoleon Hill

Are you a support center leader who’s looking for a unique opportunity to network, share, and learn
from the experience of others? MasterMinds is a place to bring your unique challenges, collaborate on
innovative solutions, and gain long-term benefits from a new group of peers. Considered a “must-do
session for all attendees,” MasterMinds unlocks the full value of an industry conference, helping you develop new skills to bring back to your workplace and put into use. Come to experience an open forum where you’ll receive individualized advice, hear diverse perspectives, and build connections, relationships, and skills that will endure.