HDI 2018 Schedule Builder

View, browse and filter the list of sessions by pass type, track,customer volume and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the HDI 2018 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.

Breakfast Briefing 3: Be the Boss You WANT to Work For!

William Ross ( Assistant Group Supervisor, Help Desk and Desktop Services, Johns Hopkins University)

Location: Room 319

Date: Wednesday, April 11

Time: 7:30am - 8:15am

Pass Type: Conference and Expo Package, Executive Connections - Get your pass now!

Track: Breakfast Briefing

Vault Recording: TBD

As busy IT leaders, we do our best to support our staff. But let’s face it: it’s tough! We have to deal with the fires and escalations; we have countless meetings and deadlines; and somewhere in there, we have to find time to engage with our staff and be accessible when they need us. This interactive, entertaining, and informative session will reveal the philosophy and methodology the Johns Hopkins support organization used to create a culture of transparency and staff engagement that produced high-performing teams.