HDI 2018 Schedule Builder

View, browse and filter the list of sessions by pass type, track,customer volume and experience level. With this Scheduler Builder, you can plan your schedule in advance and access it before and during the show via export or with the HDI 2018 conference app, once live. Using this tool is for your convenience and does not commit you to the selected sessions.

Breakfast Briefing 14: Experience the Smart Service Desk, Powered by Machine Learning

Roy Ritthaler (VP Product Marketing, IT Operations Management , Micro Focus)

Location: Room 318

Date: Thursday, April 12

Time: 7:30am - 8:15am

Pass Type: Conference and Expo Package - Get your pass now!

Track: Breakfast Briefing

Vault Recording: TBD

Do you know what a smart Service Desk is? It’s the Service Desk that is updated every quarter in a fraction of the time of traditional and SaaS alternatives. The smart Service Desk provides insights into business and IT and ensures the most engaging user experience. Codeless configuration, fast issue resolution with ChatOps, automation based on machine learning, predictive analytics, its capability to run anywhere, combined with price flexibility, make it the right choice for every need. Join us to learn more about the smart Service Desk and discuss how such an innovative solution can deliver what matters most to your business, end-users, and IT.