HDI 2018 Schedule Builder

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Breakfast Briefing 13: Eliminate Service Outages by Modernizing IT Services & IT Operations

Gerald Beaulieu (Director, Product Marketing - IT Service , ServiceNow)

Location: Room 309

Date: Thursday, April 12

Time: 7:30am - 8:15am

Pass Type: Conference and Expo Package - Get your pass now!

Track: Breakfast Briefing

Vault Recording: TBD

T Services and IT Operations are often seen as siloed departments that share little in systems and process. The fact of the matter is, they both share a common goal – to ensure the technology powering the business is running optimally and without interruption to users. Join Gerald as he explores and uses his life experiences to show how to modernize IT Operations and Service Management to automate common processes, eliminate outages and increase user productivity.